I went to Koffe Kup Bakery and bought a Carrot Cake with Cream Cheese Butter Cream Frosting and ordered a Birthday Cake. They did a Beautiful job with both cake decorations. The cakes were freshly made and delicious too.
We used to order cakes from them all the time. Some of the cakes on their website were actually ours . However the last couple of cakes that we ordered for them were horrible one of them actually tipped over in the middle of the party because they didn't put those support sticks in it. The girls are always rude when you call and when you try to talk to the owner Dino he refuses to come to the phone. I think they're forgetting that without their customers there you have no job or business. We'll take our business elsewhere.
I love this place so much and all the people how send bad reports about this place are jerks and don't know what there talking about me and my peep go to savers and then the bakery some tines just the bakery it is the best bakery EVER!!!!!!!!!
They always have old pastries, bread is never fresh baked the same day, the place is always dirty and my GOOD friend brought a cake recently and there was a roach baked in the batter.. I've heard of them having roaches but this gone to far, when will they be SHUT DOWN ALREADY??!!!!
Koffee Kup is so disappointing nowadays. I have been going here for over 18 YEARS!!!! I went in for cupcakes and I asked if they were fresh and they said they were ... I leave out with them and they are HARD AS A ROCK. I went back in for my money and they gave me a really hard time and had very bad attitudes. I only got half of my money back and not only did they refuse to give me the rest of my money, all of them were very rude, and had racist slurs to say to me!! I will NEVER be going back there and I suggest you go somewhere where your money and kindness is valued!!!!!!!!!!
Koffee Kup Bakery is a US Bakery based in Springfield, Massachusetts. Koffee Kup Bakery is located at 1293 Liberty St, Springfield, MA 01104, USA.
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