Very long ride
Comedically tragic service. Bus didn't leave for 1.5 hrs after departure time. Then the bus wouldn't accept our e-tickets, with no prior warning of not accepting. Then after the 12 of us w/ e-tickets convinced them the tickets their company issued us were indeed real, we departed, driven by a Greyhound station employee who'd literally never driven a bus before. Lady couldn't find the terminal at our halfway stop. Absolutely ridiculous
This is the worst bus company I ever experienced in my life I was picked up at 11am in Watterbury Connecticut headed for Syracuse NY was due their at 7:40 pm tonight but when I arrived here at Springfield MA at 2:05 pm they told me my 3:30 pm bus was running late so they told me to hang here till 5pm wich never showed up now they re scheduled me for an 8pm pick up to head up their well after 2am the next day so I say this to this piss poor job of a bus company I will never rid again in my life ! ENJOY screwing your consumers! I give this a grade F as in failer!!!!!!!!!! :(
Springfield Union Station is a US Bus Station based in Springfield, Massachusetts. Springfield Union Station is located at 66 Lyman St, Springfield, MA 01103, USA.
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