Second, their shop towels were always delivered in bulk, in plastic bags. We could never tell how many towels we received each week. We relied on their count. We were always running short.
We were using them for uniforms and shop towels.
Kinsley Power Systems has been partnering with Unifirst for well over 10 years now, and Dan, Pat, and crew have been wonderful to work with the entire time. They are always willing to listen to our needs and concerns to find the best solution. And if any issues arise, they always respond promptly to see that it's addressed in a timely way. The guys love the product, and the service has been top-notch.
When exchanging uniforms and floor mats.
Now with our NEW Company, we receive a hamper of bundled towels each week. It is very easy to tell how many towels we receive. We now have a stock pile of towels! We get the same amount as before per week yet we have towels leftover. This tells me that UniFirst was shorting us. To go from one extreme - SHORT to another - STOCKPILE would be the only answer.
Customer service is excellent.
Very happy to have moved on......
First, our new salesman showed me the codes on the replacement uniforms my guys were getting from UniFirst. We were paying for a new replacement uniform service each week, so if one of my guys lost or damaged his uniform it was to be replaced with a new one. Yet their codes indicated that these replacement uniforms were used, and by another company or other companies! Charging us for new, giving us junk!
This place is the worst, my wife just started working there this week. She got bit by something that came from a box in the stock room, by the way is disgusting. They didn't give her the proper treatment or no blood test, because they are cheap and dont care. Her arm was red and num. So they let here go cause they new they where wrong for this. Waiting on her doctor to give us the result. This company sucks ,don't care about there employees .
The staff is helpful with a professional look.
I am so glad to be finished with this company.
Overall great a company.
It wasn't until we changed companies, that we were able to see the difference.
Consistently good service. Supplier of uniforms for more than 10 years.
Unifirst Uniform Services Springfield Ma is a US Laundry based in Springfield, Massachusetts. Unifirst Uniform Services Springfield Ma is located at 295 Parker St, Indian Orchard, MA 01151, USA.
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