Q-ok well I would like to add bacon to the sandwich. How many strips come on the sandwich ?
A -3
Q -I would like to add extra meat is that possible?
My fries came in a different container as well ! Vented plastic container is 100% better than the foam container without vents causing the fries to become soggy from the past =check
Definitely not a sit down restaurant, but still the food is top notch. I've had their pizza before, and it's definitely better than most, but not quite the best. What I do love the most is the Turkey Club Sandwich. I've had it their twice, and I loved it both times. It's a big sandwich, cut into four, and made exactly how it's supposed. I don't care for pickles, but my friend loves them, and swears they have the best. If you live nearby, and need delivery, you'll do well with them. If you're looking to eat in the restaurant, I'd pass, as the interior is not very comforting. Overall though, good food and good prices.
I went from 3 pieces of bacon to 5 which is still stingy considering the additional cost = check
Q -so three pieces of bacon for a 16 inch seems stingy can I add extra?
I order from here every week until yesterday I found a hair in my bbq chicken wings. Won't order from here anymore .
4 burgers with cheese = check
I set up my little tv table with the food and no condiments were sent. No ketchup , no napkins , no salt package but it was all good because I have my own at home. my pickle never came at all from the deluxe upgrade.
We have been getting food from bella since it opened its doors. I was really the first customer before they excepted debit cards and had to run to big Y to grab sandwich rolls (literally ) to fill my order ! Before they knocked down the wall to expand the store front . Before countless owner changes ect..... you get the point ! I know they been having some trouble there completing orders and the last time I've ordered the owner /management said "sorry and they will do better " after messing up a $80 order ! Today was no different from the last except for the fact that I was considering ordering 10 party size pies for a holiday party next weekend. I called this evening and asked about the cheeseburger sub and asked for details .
Q -How many burgers come on 16 inch ?
Awesome food I just wanted to let the delivery driver know that my wife really did forget ur tip I called the store to let them know but they never came back I will be dropping off the tip
Lady says... your looking at a $18 sandwich (with confusion in her voice ) so I said ok. She gave the total and already knew my delivery address. So then I guess I messed up by asking for something that's clearly on the menu . Its called "make it a deluxe " and it comes with fries , pickle for additional $2. The lady confirmed the order and said 40 minutes. Despite the many, many, many, many times they completely messed up a order I really believed this one they would knock out the park . Around 35 minutes later the food had arrived . I paid for it and started checking it out . I noticed the packaging was different. More upscale from poor wrapping of a 16 inch with deli paper I was accustomed to in the pass .
To the owner/owners of bella Milano let me give you a tip . People who order take out could easily choose other locations. When packaging your sale to be delivered you need to make sure a checklist is complete. Condiments, utensils, napkins are a must because maybe just maybe customers order takes out so the clean up is easier and more convenient than cooking themselves (hence the term "Take out Food ") or they could be at a job site where things aren't available to enjoy a meal. Nobody likes to order food wait around 40 minutes to open up the bag and find items missing. At this point it seems like it may be done on purpose for some sick cheapskate reason. Give the customer the items they paid for the first time and take some accountability for crying out loud. This business has changed more owners than fluctuating gas prices in the United States. I will not be ordering from you guys again the services are absolutely terrible and inconsistent that I would rather a microwaved gas station cheeseburger. I'm glad your still open but I'm so disappointed that you guy's don't put your customers first. I'm sure I'm not the only former customer who feels this way. I'm off this and going to my cabinet to get some salt and pepper you guys forgot to put on and old pickle juice!
I have only tried the pizza, best I've had in many years, fresh toppings and awesome crust. For delivery, I recommend getting the SLICE app. Easy order, easy pay and fast delivery.
From the beginning of time this place will leave things out and by this time of our failed relationship this one was no different.
This is beyond the worst review I've ever made in my life . Including my review of a turkey club with lettuce and tomato and the turkey meat was missing (not this restaurant but I had to compare ) ! I purposely ordered a expensive 16 inch sandwich that the lady who took the order had reservation when saying "your looking at a $18 grinder " ! Let me walk you through it. ..
A- yes
A-yes
A-3
Lettuce, tomato, mayo = check
Bella Milano Pizza is a US Meal Delivery based in Springfield, Massachusetts. Bella Milano Pizza is located at 29 St James Blvd, Springfield, MA 01104, USA.
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