Server was pleasant, food and prices were good, service a bit slow.
The food was great. My daughter ordered the BLT with fries and I ordered the BBQ burger with onion rings. When the food came, I only had 4 onion rings. That upset me a little because the onion rings are an up charge. However, the server saw my dismay quickly and got the manager, who comped me a complete side of additional onion rings. She told me that my original order should have had more and apologized. Overall, great food and service. Everyone makes mistakes but it is how you handle and recover from them that makes all the difference.
This place was great. They got a remarkable selection of things to get from burgers to ice cream
Not your grandparents Friendly's, but our server was fantastic. It was later, we had been working a long OT shift and she had worked all day, but she still gave us great service and was personable. Food was better than McDonald's.
Went to Friendly's today for my granddaughters 6th birthday. Food was delicious and the kids had a great time. Servers sang a birthday song and service was great. Gave a huge tip to her (everything was perfectly served).
Friendly S is a US Restaurant based in Springfield, Massachusetts. Friendly S is located at 1811 Boston Rd, Springfield, MA 01129, USA.
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