4. Wonderful, friendly, humorous staff. I had a lot of fun talking and joking with them. They took the time to explain everything and answer my endless questions.
2. Very knowledgeable when dealing with my insurance. I had no idea how it worked. They explained it on the first visit. When picking my car up they took care of it all.
I can't say how extraordinarily happy I was with my experience at this shop! They made a crappy situation painless. A few reasons why I would recommend them.
3. The vehicle looked great upon pickup. The color matching impeccable.
1.FAST! I received an estimate and info within 5 minutes of walking in. I had checked in with other places and didn't experience the same speediness. Also fast when I did bring my car for repairs. Everywhere else said they were behind and it would take approximately 5 days to complete. Mastroianni's took 1 1/2 days. Unbelievable!!!
Friendly staff and they handled all issues
There are more reasons why I'd go back or recommend but I think you get the idea.
They do a great job in fixing you vehicle and deal directly with the insurance companies.
Kept me up to date with repairs and unforeseen damages as they got into the tear down. They dealt directly with the insurance company allowing me to focus on my daily tasks. Repairs were completed timely and the car looks as good as it did prior to the accident. Great friendly staff too.
THANKS FOR A WONDERFUL EXPERIENCE!
The best body shop i`ve been to yet,the help was very friendly.the place is very clean to.
Mastroianni Auto Body R Co is a US Car Repair based in Springfield, Massachusetts. Mastroianni Auto Body R Co is located at 387 Taylor St, Springfield, MA 01105, USA.
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