This is actually Sabrina sweikhart.. just using a joint account. My experience with BHN crisis was very good. I prefer having them come to my home instead of waiting hours and hours for them to come to the emergency room. They are very timely usually within an hour and very helpful. Just wish when they speak to u on the phone they have a nicer attitude at times. But I dont blame them because they have to deal with all different kinds of people during a crisis situation. So I give them 5 stars
Very rude, mean, unprofessional, uncaring employees. I called to seek help for depression related to MS. Kaitlyn immediately overreacted and transferred me to Julia. (I am still a marathon runner, I do everything on my own, I have never had any emergencies related to my disease). Julia then informs me they don't have emergency personnel to help me in case of an emergency. I told her I've never had an emergency related to my disease and I never indicated that to Kaitlyn. Julia then goes on to say that she knows people with MS have bladder problems. I told her I don't have those issues, I can walk independently, drive, etc. I then speak to Jeff Kassis, who was extremely rude to me, yelling at me, stating he can't give me a reason why I can't do therapy, I'm a liability, etc. I feel discriminated against just because I told them I have MS. I feel attacked by these 3 people who all jumped to conclusions about me. Just because someone has MS, doesn't mean they can't do anything. I am appalled at how these employees treat clients, how I was accused of having health problems that I don't have, and it is disturbing that clients seeking help for emotional and psychological problems are treated so rudely.
Bhn Crisis is a US Health facility based in Springfield, Massachusetts. Bhn Crisis is located at 417 Liberty St, Springfield, MA 01104, USA.
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